NO EXTRA COST
We dislike when prices change without reason. That is why we offer a fixed price for your website. That way, you get to plan your budget better.
THE PROJECT IS DONE 100% ONLINE
To ensure effective communication between you and our team, the entire project is in Basecamp (online-based project manager). When everyone is in the same place, it’s easy for us to manage your project and produce an awesome website.
When you work with us on your website, you have a team of experts on your side. You will be able to talk to every person who works on your project over Basecamp.
GRAB THEIR ATTENTION
Visitors have attention on creative & professional brands. Here at Alley Raccoon Studio we work together to develop custom branding package designed to leave lasting impressions on your audience.
BUILD TO CONVERT
Your website will be built with one thing in mind: turning clicks into contacts and new customers. Branding + Website are the best way to inspire purchase decisions.
4 WEEKS DELIVERY TIME
We work hard to deliver your project on time. Therefore, we promise to keep you informed during the project. You will get to know exactly when each part of the website is ready. On average, it takes 4 weeks to 3 months (depends the features of each project) create your website.
DEDICATED PROJECT MANAGER
He’ll organize the entire project with you
We provide you a branding report about your goals, core brand values and defining your target market.
CONTENT MANAGEMENT ATTENTION
Your website will be built on WordPress (Big brands are using it!) which allows you to easily edit your content.
Customized according to your company’s style.
Our websites design is fully responsive and optimized for Desktop, Mobile and Tablet versions.
At every step of the production process you will get 3 changes* *If you want more changes to be made you can add 3 more changes for $50 USD.
HAVE A QUESTION?
Why do I need a website?
Nowadays, a professional web presence for your business or organization is a must. People looking for information usually go to the internet first. If you don’t have a good website, or no website at all, they tend to look for someone else who does.
How does payment work?
We’ll send you an invoice for the project using PayPal. These service operate
100% online, so we don’t accept checks sent to us by email.
On payment methods you have 3 options:
1. Pay 100% Upfront.
2. Pay 50% first and 50% when project is delivered.
Note: If you choose one of the two options, we’ll be showing you the project with a watermark for approval to the process and you’ll receive the project without watermark after the last payment has been made.
How long does the whole process take?
A typical project takes about 4 weeks to produce, from the discovery meeting to the final delivery. However for the second one offer can be completed in 8 weeks. Of course, timely feedback is a must for staying – or even ahead of – schedule.
How can I be sure I’ll like what you design?
At the start of your project, we’ll examine your goals and establish a creative brief. This will set parameters and guide the design process. We’ll offer positioning and differentiation in your brand name. Since you’re involved in setting those parameters, you can be confident your brand identity will be something you love.
What if I regret my purchase?
No worries, if we are unable to deliver the quality of the project you expected, simply notify us with seven days of receipt of the final version of the project and we’ll give you a full refund of your purchase price. That’s how sure we are that we can deliver exactly what you need to boost sales.
How will we communicate?
We’re a company that operates mostly through the internet. We use Basecamp for all projects for written messaging, along with Skype and phone calls as needed.
Why do you use WordPress?
WordPress is open source content management software and currently powers around 34% of all websites on the Internet. The project is contributed to by tens of thousands of developers all over the world and is growing from strength to strength. WordPress allows us to develop flexible and customizable websites to modern standards and observes web development best practices. Furthermore, the community of web developers that use WordPress reaches far and wide and allows us to tap into this collective intelligence and bring that wealth of experience to your project.
Where is the website hosted?
Your website needs to be hosted by a hosting company that specializes in WordPress hosting. There are many companies that do this. BlueHost, WP Engine, Siteground, Pagely and Pantheon are just a few who specialize in this area. We are more than happy to make a personal recommendation should you require one.
Who do I call if something goes wrong with the website or I can’t figure something out?
Provided you subscribe to one of our ongoing website care plans, we will be your first point of call should something go wrong with your website. We will determine whether it is something the hosting company needs to fix something that is covered by your website care plan. We will provide training and video tutorials to assist you in using your website once it is launched.
What happens after the website is launched?
Once your website is launched, we will provide 30 days of support to make sure any bugs have been ironed out and that you are confident using your new website. After this, you will need to subscribe to one of our ongoing website care plans to make sure your website is looked after and maintained. These website care plans include updating your software, regular backups, security checks and making sure your website is online and open for business 24/7/365. More information on our website care plans are available upon request.
How long will it take to appear at the top of Google?
The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases.
Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually
work for Google), however there are a number of factors that can improve your chances.
Building your website on WordPress is a good start as WordPress has some great Search Engine Optimization fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines.
Launching your website and then forgetting about it is a surefire way to get lost amongst the noise. We are happy to talk to more about your search engine strategy if we haven’t already.
How will I know if anyone is visiting my website?
We will install Google analytics software on your new website and show you how to log into your Google Analytics account where you can see a wide range of statistics about your website including the number of visits, page views than the amount of time people are spending on your website. Once you subscribe to one of our website care plans you will also receive a more detailed analysis of your website performance and recommendations on how to improve.
What happens if I want to add some features to the website while you’re building it?
Whilst we like to be flexible and responsive to your needs, we also like to deliver what we promise within the time frames and budgets we have allowed. If you ask us to add new features to your website while we are building it, will most likely ask why? If we all agree that your new request will help us achieve our objectives, then we will be more than happy to oblige. If this new feature is something you would like to add to your website but is not directly tied to your original objectives then we will suggest to schedule it for a second iteration of the website once it has been launched. This will require a new proposal.